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Frequently asked questions
Allgemein
We have implemented a quality management system and are certified according to ISO 13485:2016.
All of our products have to pass through quality control. Every batch is carefully analysed to ensure proper loading with CCD (cross-reactive carbohydrate determinants) structures to provie the multivalency pivotal for inhibitor efficacy.
We primarily use FedEx for our deliveries to ensure timely and reliable shipping. If you have a FedEx account, the delivery cost can be billed directly to your account. Otherwise, the delivery fee will be added to your invoice. If you prefer to use a different carrier, we are happy to accommodate your request and will arrange shipping according to your preference.
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